Terms and Conditions Policy

By using our services, you agree to the following terms and conditions. Please read them carefully to understand your rights and obligations.

1. Acceptance of Terms

By placing an order with us or using our website, you confirm that you accept these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

We provide custom printing services, including banners, signage, and other promotional materials. All orders are subject to availability and may be modified or discontinued at our discretion.

3. Order Process

When placing an order, you must provide accurate information regarding your project specifications, including dimensions, colors, and text. After submitting your order, you will receive a digital proof for your approval. Production will only commence once you have approved the proof.

4. Payment

All orders must be paid in full before production begins. We accept various payment methods, which will be specified at checkout. Prices are subject to change without notice, but once an order is confirmed, the price will remain fixed.

5. No Refunds

As outlined in our refund policy, we operate under a strict no-refund policy for all custom orders. Once production has started, cancellations or refunds are not permitted.

6. Quality Assurance

We are committed to delivering high-quality products. If there are any defects or errors in production caused by our team, we will assess the situation and provide a replacement. However, we do not issue refunds.

7. Delivery

While we strive to meet all delivery deadlines, we cannot be held liable for delays caused by shipping carriers or unforeseen circumstances. If your order is delayed in transit, please contact the shipping provider directly.

8. Customer Responsibility

It is your responsibility to review the proof provided and ensure all details are correct before approval. We are not responsible for errors or omissions in the final product if they were approved in the proof stage.

9. Copyright and Ownership

By submitting artwork or designs for printing, you confirm that you own the rights to use such materials or have obtained the necessary permissions. We reserve the right to refuse any order that violates copyright or trademark laws.

10. Limitation of Liability

Our liability is limited to the value of the goods purchased. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Modifications to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Malaysia.

13. Contact Information

For any questions or concerns regarding these terms and conditions, please contact our customer service team.

Thank you for choosing us! We look forward to serving you.